• Safari Online
  • About Us

About Us

Safari Online was founded in 2005

The aim of Safari Online is simple: to offer a safari planning service that is rooted in personal experience and first-hand knowledge. Regular site inspections ensure our accommodation recommendations and travel arrangements are as good as we say they are, and we’re right here in Africa if you need real-time assistance when you’re on tour.

You can look forward to a seamless itinerary and real value for money. We travel regularly to double-check logistics and inspect lodges to ensure standards remain high. As for prices, Safari Online negotiates reduced rates on your behalf and we don’t apply any surcharges or fees. You’ll enjoy financial peace of mind thanks to our secure payment systems while our travel association affiliations guarantee your pre-tour deposits and our integrity.

Also see our Sabi Sand Safari website for more Safari details in South Africa & country combination details.

WHY TRAVEL WITH US

Book and pay for your trip with Safari Online safe in the knowledge that you are travelling with a registered and reputable travel company. Safari Online negotiates with Africa’s top suppliers to secure the best tour and accommodation rates we can. If you see a lower advertised fare or receive a better quote than ours, we’ll try our best to beat or match it.

  • One-Stop Convenience – when it comes to planning an African safari, we’ll take care of everything except your international flights.
  • Hands-on Expertise – we’re based in Africa and visit our destinations regularly, checking logistics and accommodation to ensure our recommendations are spot on.
  • Personal Service – tours are tailored to your requirements through personalised consulting, and once you’re on tour, we’re on emergency support 24/7.
  • Fair Prices – delivering quality experiences at a reasonable price is our mission; we secure best industry rates and don’t add any surcharges or extra fees.
  • Peace of Mind – our secure payment system ensure safe financial transactions while our industry association affiliations guarantee any deposits you make.

 

MONEY MATTERS – BOOK YOUR TRIP WITH CONFIDENCE

We understand that people want to book a safari safe in the knowledge that they are dealing with a reputable travel company. That’s why we’re members of the Southern African Tourism Services Association (SATSA) and the African Travel and Tourism Association (ATTA). Membership means we are legally registered, annually audited, appropriately insured, and bonded – your pre-tour deposits are guaranteed in terms of the SATSA terms & conditions.

And with Safari Online as your travel partner, you can relax about paying online when paying South African Rand. We’ll bill you in the currency we are invoiced in (usually US dollars or South African rand) and our 3-D secure payment system ensures your credit card transactions are super-safe. You’ll personally authenticate your transaction before payment. When payments need to be made in U$ we require a bank transfer to be made into our U$ bank account here in South Africa. We then in turn make U$ payments to our suppliers.

We also stand by the quality of our tours and safaris, guaranteeing that your safari will meet your expectations. If not, we’ll gladly give you a credit toward a future trip! (This does not apply to unreasonable expectations that do not match the information that we have supplied.)

SATSA – Bonded Membership (SATSA Member no. 2061)
SATSA stands for the Southern Africa Tourism Services Association, and through our membership Safari Online is a bonded agency, and has a financial guarantee in place to cover monetary deposits lodged with the member in advance of services to be rendered. (www.satsa.com)

All SATSA members:

      • Have Integrity: Adhere to a strict Code of Conduct.
      • Are Legitimate: Company registration checked annually.
      • Are Trade Marked: Trade mark registration checked annually.
      • Are Audited: Financial audit certified annually.
      • Are Insured: Appropriate insurance cover with minimum indemnity limits.
      • Are Bonded*: Your pre-tour deposits are guaranteed – Terms & Conditions

 

SATSA Contact: Lizzie Mokgothu
P.O.Box 900, Ferndale, 2160, South Africa
Tel : +27 86 12 72872 or +27 11 886 9996 | Fax: +27 886 7557 | Email: memberships@satsa.co.za

ATTA – Membership (ATTA Member no. 204387)
ATTA stands for the African Travel and Tourism Association and is a trade association that promotes tourism to Africa from all corners of the world. Recognised as the Voice of African Tourism, Atta serves and supports businesses in Africa representing buyers and suppliers of tourism product across 22 African countries. With over 550 members, Atta acts as Pan-Africa’s largest network of tourism product covering not only accommodation, transport and travel specialists in Africa, but a formidable selection of tour operators, representation and PR companies worldwide promoting tourism to Africa. (www.atta.travel)

ATTA Contact: Nigel Vere Nicoll
56 Gloucester Road, London, SW7 4UB
Tel from outside the UK: +44 20 7937 4408 | Fax from outside the UK: +44 20 7937 4380 | Email: info@atta.travel

OFFICE BASED IN CAPE TOWN

Being based in Cape Town makes planning an African safari easy for us. We have local knowledge, the right contacts and same-time replies. And if you need help when you’re here, we’re just a call away.

Sales & Reservations:
Tel: (+27 21) 556 2412
Fax: (+27 86) 427 9169

Physical Address:
8 Bellingham Road,
Table View, 7441
Cape Town, South Africa

Cape Town Office:
Safari Online CC
2003/089335/23
Emergency: (+27 83) 378 3575

Should you wish to speak to someone regarding your travel plans in Africa, please call us on +27 21 556 2412. Our office hours are 08h30 to 17h00 GMT +2 Monday to Friday.

Hands-on Expertise

  • We’re based in Africa
  • We regularly do site inspections
  • Knowledgeable team
  • Expect great customer service

Accredited & Bonded

  • SATSA – Bonded Membership (2061)
  • ATTA Membership (204387)
  • Fully Independent & Owner Run
  • Travel Support from Start to Finish

Reviews

An incredibly well organised tour with no hassles whatsoever.

Safari Online understood our needs and was able to present us with sensible options to choose from. It was evident that this tour operator has knowledgable and experienced agents who can arrange a seemless tour. We were provided with a professional online itinary which was comprehensive and easy to use, knew exactely what to expect, and encountered no stumble blocks along the way.

Gwen (AU)
Safari Online made our fantastic family holiday dream come true!!

Safari Online have been nothing but professional and incredible from the time we made our first enquiry to the last day of our stunning holiday. Nothing was too much trouble for Walter. We are now starting to plan our next family Safari for 2019. Guess who we will be booking with??? Safari Online we hope you are ready!!!!!

Penni (AU)
Professional, quick and top of the edge service!!!

From the very first contact we’re very happy about the respond time and quality of information from safari-online.com. Based on the received first tailor-made quote, which is a weblink with all the details about the flights, photos of the lodges etc. we knew that this is “our” partner for this trip.
Our expectations were exceled!!! We’ve been to three different Wilderness lodges in Botswana and Zambia. It was more than WOW.
The lodges itself, the service, the food, the kids (8+10) care and the animal world. All the connections by plane, boat and car were perfectly organized. There was always a responsible person waiting for us. We felt very special from the first to the last day. We highly recommend safari-online.com and we’ll do our next Wilderness tour definitely with them.

Lukas (Germany)
Best trip I have ever been on. Highly recommend.

Would highly recommend. Safari online asked questions when booking and were efficient and knew exactly what we were looking for in terms of accommodation and animals were wanted to see. Actually got to see the Big 5 which was perfect. Gave advice on a few little extras with no pressure, which we did and am very grateful which make trip even more exciting. Would definitely recommend booking with them.

Karina was absolutely instrumental to our safari success.

Our experience with Safari Online was excellent. After becoming very frustrated trying to search for a safari destination on our own, we turned to Karina for help and she was a lifesaver. She responded to our requests promptly and gave us several options with links to each option; we ultimately chose Lukimbi. We had an amazing safari adventure at the lodge–the experience of a lifetime–and are so grateful for her help. We literally couldn’t have done it without her!

Chris (USA)
Professional, patient, efficient and responsive. Met all our travel needs and requirements spot on

Communication was excellent – I asked A LOT of questions and did a ton of research myself and Walter was extremely patient with me and very responsive. he was straight forward and extremely professional. Tour itself was excellent – an incredible experience and one never to be forgotten. Everything was spot on.

Neena
It was a safari of a lifetime and exceeded all of our expectations!

I have so many wonderful things to say about Walter and Safari Online that I don’t even know where to begin! Our mom grew up in Central and South Africa so we had visited the continent many times. My sister and I wanted to take our teens and husbands to Africa to experience the magic. We had a limited budget but big and specific expectations and by some miracle Walter was able to manage both.

Heather (USA)
Safari Online were extremely efficient and absolutely charming to work with.

I have a severe intolerance to chemical products such a fabric softener. This can create difficulties when you travel. But the team at Safari Online made sure that all the destinations on our itinerary met our unusual demands. Our 28-day itinerary took us to South Africa, Namibia, Zimbabwe, Zambia and Botswana. A magnificent and unforgettable adventure. Everything ran smoothly and efficiently from the flights, transfers, rides, connections, etc. Absolutely wonderful! Can’t thank them enough!

Ann and Mario (Canada)
Very helpful good suggestions for holiday ideas always available for questions good organising

Excellent service and they supplied good suggestions for our holiday they also organised all internal flights and arranged check in for us so we had no worries while on holiday. Tongazebi was one place we stayed in a tree house amazing and friendly place our safari was in Savanna Lodge an incredible place to stay and amazing safari we got to see the big five and many others birds and animals. All very close you would not believe how close you get to the wildlife. We are so happy that this was organised for as we have had a most memorable holiday staying at wonderful places thanks to Sabrina and Safari Online. Would recommend Safari Online to organise your holiday.

Lorraine (UK)
Walter has always been an excellent communicator and has supported us fully

We have been to Africa for 24 of the last 27 years so know a bit about what is involved.
Walter has arranged the details for the last couple of years, and has done a superb job. He is always quick to respond and comes up with answers immediately……..no evasive tactics, always head-on! This year we went back to Luangwa and had a terrific six days there. It was very dry so a slightly different environment than in past years when we have found October to be more conducive to wildlife viewing. Walter couldn’t have done more for us!

Roger (UK)