Money Matters

BOOK YOUR TRIP WITH CONFIDENCE

We understand that people want to book a safari safe in the knowledge that they are dealing with a reputable travel company. That’s why we’re members of the Southern African Tourism Services Association (SATSA) and the African Travel and Tourism Association (ATTA). Membership means we are legally registered, annually audited, appropriately insured, and bonded – your pre-tour deposits are guaranteed in terms of the SATSA terms & conditions.

And with Safari Online as your travel partner, you can relax about paying online when paying South African Rand. We’ll bill you in the currency we are invoiced in (usually US dollars or South African rand) and our 3-D secure payment system ensures your credit card transactions are super-safe. You’ll personally authenticate your transaction before payment. When payments need to be made in U$ we require a bank transfer to be made into our U$ bank account here in South Africa. We then in turn make U$ payments to our suppliers.

We also stand by the quality of our tours and safaris, guaranteeing that your safari will meet your expectations. If not, we’ll gladly give you a credit toward a future trip! (This does not apply to unreasonable expectations that do not match the information that we have supplied.)

SATSA – Bonded Membership (SATSA Member no. 2061)
SATSA stands for the Southern Africa Tourism Services Association, and through our membership Safari Online is a bonded agency, and has a financial guarantee in place to cover monetary deposits lodged with the member in advance of services to be rendered. (www.satsa.com)

All SATSA members:

      • Have Integrity: Adhere to a strict Code of Conduct.
      • Are Legitimate: Company registration checked annually.
      • Are Trade Marked: Trade mark registration checked annually.
      • Are Audited: Financial audit certified annually.
      • Are Insured: Appropriate insurance cover with minimum indemnity limits.
      • Are Bonded*: Your pre-tour deposits are guaranteed – Terms & Conditions

 

SATSA Contact: Lizzie Mokgothu
P.O.Box 900, Ferndale, 2160, South Africa
Tel : +27 86 12 72872 or +27 11 886 9996 | Fax: +27 886 7557 | Email: memberships@satsa.co.za

ATTA – Membership (ATTA Member no. 204387)
ATTA stands for the African Travel and Tourism Association and is a trade association that promotes tourism to Africa from all corners of the world. Recognised as the Voice of African Tourism, Atta serves and supports businesses in Africa representing buyers and suppliers of tourism product across 22 African countries. With over 550 members, Atta acts as Pan-Africa’s largest network of tourism product covering not only accommodation, transport and travel specialists in Africa, but a formidable selection of tour operators, representation and PR companies worldwide promoting tourism to Africa. (www.atta.travel)

ATTA Contact: Nigel Vere Nicoll
56 Gloucester Road, London, SW7 4UB
Tel from outside the UK: +44 20 7937 4408 | Fax from outside the UK: +44 20 7937 4380 | Email: info@atta.travel

Hands-on Expertise

  • We’re based in Africa
  • Visit our destinations regularly
  • Exceptionally knowledgeable team
  • Expect unrivaled customer service

Accredited & Bonded

  • SATSA – Bonded Membership (2061)
  • ATTA Membership (204387)
  • Fully Independent & Owner Run
  • 24/7 Travel Support

Money Matters

  • Secure Payments
  • Financial Protection
  • 3-D secure payment system
  • Peace of Mind

Our Guarantee

  • On call 24/7/365 – always
  • Honest competitive pricing
  • Fully accredited, 100% compliant
  • Delivering quality experiences