Why book an African Safari (Especially Now)? Read More

Money Matters

BOOK YOUR TRIP WITH CONFIDENCE

We understand that people want to book a safari safe in the knowledge that they are dealing with a reputable travel company. That’s why we’re members of the Southern African Tourism Services Association (SATSA). Membership means we are legally registered, annually audited, appropriately insured, and bonded – your pre-tour deposits are guaranteed in terms of the SATSA terms & conditions.

And with Safari Online as your travel partner, you can relax about paying online when paying South African Rand. We’ll bill you in the currency we are invoiced in (usually US dollars or South African rand) and our 3-D secure payment system ensures your credit card transactions are super-safe. You’ll personally authenticate your transaction before payment. When payments need to be made in U$ we require a bank transfer to be made into our U$ bank account here in South Africa. We then in turn make U$ payments to our suppliers.

We also stand by the quality of our tours and safaris, guaranteeing that your safari will meet your expectations. If not, we’ll gladly give you a credit toward a future trip! (This does not apply to unreasonable expectations that do not match the information that we have supplied.)

SATSA – Bonded Membership (SATSA Member no. 2061)
SATSA stands for the Southern Africa Tourism Services Association, and through our membership Safari Online is a bonded agency, and has a financial guarantee in place to cover monetary deposits lodged with the member in advance of services to be rendered. (www.satsa.com)

All SATSA members:

      • Have Integrity: Adhere to a strict Code of Conduct.
      • Are Legitimate: Company registration checked annually.
      • Are Trade Marked: Trade mark registration checked annually.
      • Are Audited: Financial audit certified annually.
      • Are Insured: Appropriate insurance cover with minimum indemnity limits.
      • Are Bonded*: Your pre-tour deposits are guaranteed – Terms & Conditions

 

SATSA Contact: Lizzie Mokgothu
P.O.Box 900, Ferndale, 2160, South Africa
Tel : +27 86 12 72872 or +27 11 886 9996 | Fax: +27 886 7557 | Email: memberships@satsa.co.za

Hands-on Expertise

  • We’re based in Africa
  • Consultants Travel in Africa
  • Knowledgeable team
  • Expect great customer service

Accredited & Bonded

  • SATSA – Bonded Membership (2061)
  • Travel Save Compliant Certificate
  • Fully Independent & Owner Run
  • Travel Support from Start to Finish

Reviews

An incredibly well organised tour with no hassles whatsoever.

Safari Online understood our needs and was able to present us with sensible options to choose from. It was evident that this tour operator has knowledgable and experienced agents who can arrange a seemless tour. We were provided with a professional online itinary which was comprehensive and easy to use, knew exactely what to expect, and encountered no stumble blocks along the way.

Gwen (AU)
Karina was absolutely instrumental to our safari success.

Our experience with Safari Online was excellent. After becoming very frustrated trying to search for a safari destination on our own, we turned to Karina for help and she was a lifesaver.  We had an amazing safari adventure at the lodge–the experience of a lifetime–and are so grateful for her help. We literally couldn’t have done it without her!

Chris (USA)
Safari Online were extremely efficient and absolutely charming to work with.

Our 28-day itinerary took us to South Africa, Namibia, Zimbabwe, Zambia and Botswana. A magnificent and unforgettable adventure. Everything ran smoothly and efficiently from the flights, transfers, rides, connections, etc. Absolutely wonderful! Can’t thank them enough!

Ann and Mario (Canada)
It was a safari of a lifetime and exceeded all of our expectations!

Our mom grew up in Central and South Africa so we had visited the continent many times. My sister and I wanted to take our teens and husbands to Africa to experience the magic. We had a limited budget but big and specific expectations and by some miracle Walter was able to manage both.

Heather (USA)
Professional, patient, efficient and responsive. Met all our travel needs and requirements spot on

Communication was excellent – I asked A LOT of questions and did a ton of research myself and Walter was extremely patient with me and very responsive. he was straight forward and extremely professional. Tour itself was excellent – an incredible experience and one never to be forgotten. Everything was spot on.

Neena
Walter has always been an excellent communicator and has supported us fully

We have been to Africa for 24 of the last 27 years so know a bit about what is involved. Walter has arranged the details for the last couple of years, and has done a superb job. He is always quick to respond and comes up with answers immediately……..no evasive tactics, always head-on!

Roger (UK)
Very helpful good suggestions for holiday ideas always available for questions good organising

Excellent service and they supplied good suggestions for our holiday they also organised all internal flights and arranged check in for us so we had no worries while on holiday. We have had a most memorable holiday staying at wonderful places thanks to Sabrina and Safari Online. Would recommend Safari Online to organise your holiday.

Lorraine (UK)
Safari Online made our fantastic family holiday dream come true!!

Safari Online have been nothing but professional and incredible from the time we made our first enquiry to the last day of our stunning holiday. Nothing was too much trouble for Walter. We are now starting to plan our next family Safari for 2019. Guess who we will be booking with??? Safari Online we hope you are ready!!!!!

Penni (AU)
Best trip I have ever been on. Highly recommend.

Would highly recommend. Safari online asked questions when booking and were efficient and knew exactly what we were looking for in terms of accommodation and animals were wanted to see. Gave advice on a few little extras with no pressure, which we did and am very grateful which make trip even more exciting. Would definitely recommend booking with them.

Professional, quick and top of the edge service!!!

From the very first contact we’re very happy about the respond time and quality of information from safari-online.com. Based on the received first tailor-made quote, which is a weblink with all the details about the flights, photos of the lodges etc. we knew that this is “our” partner for this trip. Our expectations were excelled!!!

Lukas (Germany)